Remote Technical Support
Providing Technical support to businesses, is another cornerstone. Having a buisness web site is one thing, yet, in order to make it functional the company or buisness PC must work flawlessly. Therefore, we provide one of the best remote technical support service.
We can connect every computer in the world within seconds. The computer user sits in his home/office, and our computer guru infront of his own. Our guru's are experts highly experienced and well trained in recognizing and solving malfunctions. The service usually takes several minutes depending on the nature and type of the problem.
There are great benefits of using our support service, first and foremost our experience and availability. We work around the clock, and have seen all the possible mishaps – Therefore we have utility that keeps reduce the problem solving time significantly. Internet connection is necessary in order to enjoy our Remote Support service, as well as "system operating" (OS) availability.
• Ongoing treatment and viruses prevention, spyware monitoring and existing measures.
• Handling with slow systems and reparation.
• Software installations and software support.
• Installation of network printers and printers support.
• Drivers installation.
• "Computer is not responding" issues and other various faults.
• Comprehensive support for Microsoft products – Outlook, Word, Exel, Power Point, etc.
• Office services configuration, such as backup system, firewall configurations (firewall appliance), Routers settings, Access points, Mail server settings, Active Directory servers policy, DNS registry, storage servers, IPS services configuration, web servers (Apache) managment, and more.
Service charge, is based on monthly service contract, a pre-determined flat rate
Or, by single payment for a certain project asked.
• Our service is also available to private customers.
